Thanks for your Launch Snowboard purchase! Launch Snowboards warranties are reserved for the original purchaser only. Make sure you keep a copy of the original purchase receipt or invoice (proof of purchase), in the unlikely event that you need warranty service.
Items will be repaired or replaced if, upon inspection by Launch Snowboard’s Warranty Department to be defective in materials or workmanship.
In the event an exact product replacement (model, size, and or color) is no longer available, we will replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.
Launch warrants its snowboards to be free from defects in materials and workmanship for a period of (3) years from the original date of purchase at retail.
What Is Covered
Structural cracks to the top sheet, base, core, edge, and sidewall due to manufacturing defect.
Delaminating of top sheet, base, sidewall, edge, tip, and tail due to manufacturing defect.
What Is Not Covered
Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to boxes, rails, and rock damage.
Cosmetic issues including top sheet dents or chips resulting from impact, sun faded graphics, and edge oxidation or rust.
Damage resulting from improper mounting of bindings.
Damage caused by any modifications made outside of the Launch facility.
Baseplates & Heelcups : Lifetime Warranty
Launch offers a lifetime warranty on baseplates & heelcups. If you break or crack your baseplate while riding, Launch will replace it for a lifetime. This warranty only extends to the original purchaser of the product. All other parts are warrantied for a period of (1) year from original purchase date.
WE ARE UNABLE TO PROCESS WARRANTY RETURNS WITHOUT A COPY OF THE ORIGINAL PROOF OF PURCHASE SHOWING THE PRODUCT IS WITHIN THE WARRANTY TIME FRAME AND THAT YOU ARE THE ORIGINAL PURCHASER.
Product Purchased From A Retailer
- Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with Launch Snowboards on your behalf.
Product Purchased From Launchsnowboards.com
- If your product was purchased directly from Launchsnowboards.com you must first contact Launch Snowboards for return authorization using "Contact Us". If you send your return without authorization, we will not be able to process your warranty request. Exact product replacement depends on inventory availability.